FACTS & QUESTIONS
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We have mats for you so we recommend bringing water with you and maybe a towel if you would like! We do require grip socks for reformer & mat, if you don’t have any we sell them in the studio
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You can cancel your class 12 hours before the start of class without penalty. If you cancel or no show with in the 12 hour block you will be charged a $15 cancellation fee if you no show you will be charged a $20 no show fee. We are unable to provide refunds for cancellation and no show fees
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If you are more than 5 minutes late you will not be allowed into class. It is important that you’re warmed up for class but also important that all clients get the best experience and it’s distracting for the other clients to have people come late into class. If you come late you will be charged a late cancel fee as its a spot being taken up for a client that could of booked into that spot
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By putting yourself on the waitlist, you acknowledge that you will be able to take the class if you get in. If you don’t want the spot you need to remove yourself from the waitlist with 12 hours from the start of class to avoid any late cancel/ no show fees in case you get in class as our system will automatically move you up
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Your membership starts after your first class not at time of purchase.
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No your credits from the 4 and 8 credits a month membership don’t roll over